FAQ

SHIPPING:
Items that are small and light enough will ship via Fedex Ground or UPS at the cost of the customer. Each sale is handled by phone order only as of 5/31/22. 
Items that are too large or heavy to ship via Fedex or UPS will need to be shipped, at the cost of the customer, via freight. The customer must obtain a quote from Plycon at  (631) 269-7000 or another similar white glove pickup and delivery service. 
All items for sale on our website can also be picked up in person. 
RETURNS:
Online purchases are non-returnable and non-refundable. 
DAMAGES:
Any items that arrive to the customer damaged in transit will be replaced or may be returned for store credit or refund. 
 
DESIGNERS:
If you are a professional in the design, architecture or building industry, contact our manager to set up a tour of our warehouse and discuss the many benefits Scissortail Marketplace has to offer your business. 
Please contact our manager Samantha Votaw today with any questions.
Phone (405) 501-8216
scissortailmarket@icloud.com